Quality Management in Digitalization: Examining Workflows with ISO 9001

If you’ve worked with digitization projects in libraries or archives, you’ve heard of standards like the Federal Agencies Digital Guidelines Initiative (FADGI). These standards provide our community with benchmarks and best practices for creating consistent digital images. But what other standards are useful in this field? In this webinar, Dan Zellner, digitization manager at Northwestern University, leads a discussion of ISO 9001:2015, an international standard for establishing quality management systems. ISO 9001 is used across a range of industries and public sector institutions. The Northwestern University Library has found it to be a useful framework for analyzing digitization workflows and refining processes through data-driven adjustments.